Protecting your information 777jal's commitment

Introduction & scope

This Privacy Policy applies between the 777jal online betting platform ("777jal", "we", "us") and any user of this platform ("member", "you"). By creating an account or using 777jal, you are deemed to have accepted this Privacy Policy.

777jal has always believed that your privacy is a fundamental right, not merely a legal obligation. That is why we handle your personal information with the utmost care, and this Privacy Policy explains our practices in full transparency.

This Privacy Policy applies to 777jal's website, mobile application, and all digital services. Our Terms & Conditions and Responsible Gaming PolicyTogether with -, this policy forms a complete framework.

What Information We Collect

In accordance with 777jal's Privacy Policy, we only collect information that is necessary for the proper operation of our services. We do not collect any data beyond what is required.

Information provided directly

When you register on 777jal, manage your account, or contact us, the following information is collected:

• Full name, date of birth, and gender
• Mobile Number & Email Address
• Current and permanent address
• National ID or Passport Number (for KYC verification)
• Payment account details (bKash/Nagad/Rocket number)
• Support Contact History

Automatically collected information

When you use 777jal, certain information is collected automatically. This helps us ensure the security and performance of the platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Platform access times and session duration
• Information on pages visited and features used
• Complete betting and transaction history
• Location data (country level only, subject to your consent)

Use of Information

Under 777jal's Privacy Policy, all collected information is used solely for specified purposes. We never use your data for any other purpose without your consent.

• Account Management: To handle registration, login, identity verification, and account security
• Payment Processing: To process deposits, handle withdrawals, and maintain transaction history
• Betting Services: To accept bets, determine outcomes, and process winning payments
• Customer Support: To resolve your queries and complaints, and to send you relevant communications
• Security & Fraud Prevention: To detect suspicious activity and identify multiple accounts
• Fulfilling Legal Obligations: To comply with requests from regulatory bodies and law enforcement authorities
• Service Improvement: To analyze user behavior and improve the platform experience
• Personalized offers: To send you promotions and bonus offers tailored to your preferences (subject to your consent)

Data sharing & disclosure

777jal strictly adheres to this Privacy Policy and only shares information with third parties in the following circumstances:

Service Provider Partners

Necessary data may be shared with payment gateways, KYC verification services, and technology infrastructure providers. These partners operate under 777jal's privacy policy and are not permitted to use the data they receive for their own purposes.

Legal Disclosure of Information

777jal may be legally required to disclose information in the following circumstances:

• In accordance with a court order or government directive
• To assist in anti-money laundering investigations
• To assist in the investigation of serious crimes
• In matters relating to national security

In such circumstances, 777jal will make every effort to notify you to the fullest extent permitted by law.

Cookie Policy

As part of 777jal's privacy policy, we use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of cookies we use

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
• Functional cookies: Used to remember your preferred language, display settings, and other personalized preferences.
• Analytics cookies: Used to understand how many users visit each page and how they interact with the platform.
• Performance Cookies: Used to monitor page loading speed and identify technical issues.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Data security measures

777jal follows the highest industry standards to protect your data. The security measures outlined in our privacy policy keep your information safe at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL/TLS encryption
• Two-factor authentication (2FA): Add an extra layer of security to your account
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Regular Security Audits: Regular security testing by third-party experts
• Restricted Access: Only authorized personnel can access your information
• Data Backup: All data is securely backed up

Data Retention Period

In accordance with 777jal's privacy policy, we retain your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

As a general rule:

• Active account information: for as long as the account remains active
• Financial transaction records: 7 years from the date of the last transaction
• KYC Documents: 5 years after account closure
• Betting History: 3 years after account closure
• Support contact history: 2 years
• Logs & device information: 12 months

After the specified period, data is securely deleted or anonymized so that your identity can no longer be identified.

Your Privacy Rights

777jal's Privacy Policy gives you full control over your personal information. The rights listed below are yours, and you may exercise them at any time.

To exercise these rights, email us at support@777jal.net. We typically respond within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests.

Protection of minors

777jal's Privacy Policy and services are not intended for anyone under the age of 18. We do not knowingly collect information from or provide services to minors.

Age is verified during registration and confirmed through the KYC process. If a member is identified as underage, their account will be closed immediately and all collected data will be deleted.

If you believe a minor is using 777jal, please notify us at support@777jal.net.

Privacy Policy Updates

777jal may update this Privacy Policy from time to time to reflect service improvements, legal changes, or business needs. For any significant changes, we will notify members in advance via email or through an on-platform notification.

Each version includes a "Last updated" date at the bottom. Continued use of the platform after a revised Privacy Policy is published will be considered your acceptance of the updated terms.

We recommend visiting this page regularly and keeping our email notifications enabled.

Contact & Complaints

If you have any questions, comments, or complaints regarding this Privacy Policy, please contact our Data Protection team. We carefully review every request we receive.

• Email: support@777jal.net
• Live Chat: Available 24/7 within the platform
• Response Time: Typically within 6 to 48 hours

For requests relating to data protection rights, we provide a formal response within a maximum of 30 business days. If a matter requires additional time, we will notify you accordingly.